Shipping
Free
Free shipping applies to all products sold through PedalVale.
Terms of Service
The terms that guide every PedalVale order
These Terms of Service govern your use of the PedalVale website, purchases made through the store, communications with PedalVale and other interactions with the services offered through this website.
Terms at a Glance
The practical standards behind the store
These highlights summarize important service terms, but the full provisions below also apply. Nothing in these Terms limits rights that cannot legally be limited under applicable law.
Delivery
3–5 days
Standard order delivery time is 3–5 calendar days.
Returns
30 days
Free returns and exchanges are available within 30 days.
Support
24/7
Customer support is available around the clock.
Agreement & Eligibility
Using PedalVale means agreeing to these terms
Please review these Terms before using the website or placing an order. If you do not agree to them, you should not use the website to make a purchase.
01 / ACCEPTANCE
Agreement to the Terms
By accessing the website, placing an order, subscribing to communications or otherwise using PedalVale services, you agree to these Terms and any policies incorporated into them by reference.
02 / CAPACITY
Eligibility to Purchase
You must have legal capacity to enter into a binding transaction under applicable law. If you use the website on behalf of another person or organization, you represent that you have authority to do so.
03 / ACCURACY
Information You Provide
You are responsible for providing accurate, current and complete information when placing an order or requesting support, including delivery and contact details.
04 / CHANGES
Updates to the Terms
PedalVale may update these Terms when services, operations or legal requirements change. Revised Terms apply from the time they are published unless a different effective date is stated.
Orders, Pricing & Promotions
An order is confirmed after acceptance and processing
Products, pricing, availability and promotions shown on the website can change. PedalVale may review an order before acceptance and may contact you if information is incomplete, a product is unavailable or another issue prevents normal fulfillment.
Submission is not final acceptance
An order may be subject to payment authorization, availability, verification and other reasonable processing checks before fulfillment.
Displayed prices apply at checkout
Prices and promotions may change before purchase. Applicable taxes, where required, may be calculated as part of checkout.
15% sitewide after subscription
Customers who successfully subscribe by email receive an automatic 15% sitewide discount with no discount code required.
20% on designated products
Selected promotional products may receive an automatic 20% discount with no code required while the promotion is active.
Shipping, Delivery & Returns
Delivery terms stay straightforward from checkout onward
PedalVale provides free shipping on all products and a standard order delivery time of 3–5 calendar days. Delivery timing can depend on successful order processing and accurate delivery information.
- You are responsible for providing a complete and accurate delivery address and for reviewing order details before submitting the order.
- If you notice an address or order-detail error, contact PedalVale as soon as possible; whether a change can be made may depend on how far the order has progressed.
- Delivery estimates describe the standard service window and may be affected by events reasonably outside normal operational control.
- Free returns and exchanges are available within 30 days, subject to the applicable return process and any requirements stated for the product or request.
- Nothing in these Terms excludes statutory rights or remedies that apply to your purchase under applicable law.
Website Use & Intellectual Property
Use the website lawfully and respect its content
PedalVale grants you a limited, personal right to use the website for lawful browsing and shopping. This does not transfer ownership of the website, branding, layout, copy, graphics or other protected material.
- Do not use the website for fraud, abuse, unlawful activity or attempts to interfere with normal operation.
- Do not attempt to bypass security measures, access restricted systems or introduce malicious code.
- Do not reproduce, republish, sell or commercially exploit protected PedalVale content without permission unless applicable law allows it.
- Product names, logos, images and third-party marks may belong to their respective owners and remain subject to applicable rights.
- PedalVale may restrict or suspend access where reasonably necessary to protect customers, transactions, website security or legal compliance.
Product Information & Safe Use
Product decisions should follow fit, compatibility and instructions
PedalVale sells cycling and urban mobility products across categories that can involve sizing, mounting, compatibility and safety considerations. Product information is intended to help customers make informed choices, but it does not replace the instructions provided for a specific product.
Check before installing
Review dimensions, mounting requirements, model compatibility and product instructions before fitting accessories to a bicycle, e-bike or scooter.
Use product-specific sizing
Helmet selection should follow the sizing and use information provided for the specific product.
Use appropriate tools and methods
Cleaning, lubrication, inflation and repair products should be used for their intended purpose and according to relevant instructions.
Use qualified service when needed
If you are unsure about a brake, wheel, steering, structural or electrical issue, professional inspection may be appropriate before further use.
Disclaimers & Liability
Legal limits apply without removing non-waivable rights
The website and services are provided subject to applicable law. To the fullest extent legally permitted, PedalVale does not guarantee that every feature will always be uninterrupted, error-free or available at every moment.
Website availability
Temporary interruptions can occur because of maintenance, technical problems, service-provider issues, security events or circumstances outside reasonable control.
Third-party services
Payments, delivery, hosting or other functions may depend on third-party providers. Their services can be subject to separate terms, systems and limitations.
Limitation of liability
To the fullest extent permitted by applicable law, PedalVale's liability is limited according to the nature of the claim and the legal rights that apply. Nothing here excludes liability that cannot lawfully be excluded or limited.
Consumer protections
Any statutory warranty, remedy, cancellation right or consumer protection that cannot legally be waived remains unaffected by these Terms.
Additional Legal Terms
The final clauses keep the agreement workable
These provisions address how the Terms operate if a clause changes, a dispute arises or part of the agreement cannot be enforced as written.
Applicable law continues to control
These Terms are governed by applicable United States law and, where applicable, the laws of the State of Texas, without limiting mandatory consumer protections that may apply where you live.
One invalid clause does not cancel the rest
If a provision is found unenforceable, it will be interpreted or limited as necessary to the extent permitted by law, while the remaining Terms continue in effect.
The Terms work together with applicable policies
These Terms and the policies that apply to your purchase or website use form the agreement governing the relevant PedalVale service, subject to rights created by applicable law.
Have a question about these Terms?
For questions about an order, delivery, returns, product information or these Terms of Service, PedalVale customer support is available 24/7.
Business
PedalVale
Address
1300 Crossing Place, Apt 2912 Austin, TX 78741 United States
Email
support@pedalvale.lol
Phone
+1 (440) 884-5829